Necco makes counseling accessible in Ohio
Mental health and emotional health are as important as physical health.
Deciding to see a therapist is no different than seeing a doctor for physical ailments. Mental health issues can be challenging to overcome but not impossible. Counseling is a big part of overcoming obstacles and developing skills to get you through life’s difficulties.
WHAT HAPPENS WHEN YOU CONTACT US?
We will gather some information necessary to determine if you or your child is eligible for services, including name, phone number, address, and insurance provider. Once we verify eligibility, we schedule an intake appointment with one of our counselors. Appointments are typically available within a week, and we will work with your schedule. We accept referrals from all local agencies, doctors' offices, and hospitals but it is not required.
DOES INSURANCE COVER COUNSELING?
Currently, we accept Medicaid which has no out of pocket cost. Coverage varies by insurance company, so it is best to check with your insurance first to see what benefits they offer and what agency they contract with before making an appointment. If you are unsure how to do this, you can call us, and we can help you figure it out.
WHAT MAKES NECCO DIFFERENT?
Since we are a smaller agency, we do not have a waiting list and can get new clients in quickly. We also tend to be more casual and offer a more personal level of customer service, which makes families feel more comfortable when they are with us.
WHAT IS OUR CONFIDENTIALITY POLICY?
Teens sometimes worry about confidentiality regarding sharing information with their parents. We explain in front of the parents that what their teenager shares in session is kept confidential unless there is a safety concern such as self-harm, suicidal, abuse, etc. which by law we are required to report to the parent/legal guardian.
WHAT ARE OUR HOURS?
We have flexible hours. Each counselor has their own schedule. We also try to work around school/work schedules and offer evening or Saturday appointments if necessary.
What is our confidentiality policy?
Teens sometimes worry about confidentiality regarding sharing information with their parents. We typically explain in front of the parents that what their teenager shares in session is kept confidential but if there was an issue of safety concern such as self-harm, suicidal, abuse, etc then by law we are required to report it to the parent/legal guardian.
What are our hours?
Each therapist has their own schedule and we try to work around school/work schedules. So this may include evenings and/or Saturday appointments depending on the therapist.
Do we testify in custody battles?
Parents going through divorce sometimes have questions regarding our willingness to testify for custody battles. We do not do that. That is a specialized service and not within our scope of practice to testify regarding custody battles between parents